Privacy policy

🔒 Privacy Policy – Valence Atelier

At Valence Atelier, protecting your privacy is a top priority.

This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and make purchases.

1. Information We Collect

  • Order details: name, address, email, phone, payment info (secured)

  • Account (optional): username, password, email

  • Contact forms: email, message content

  • Browsing info: IP address, location, cookies

2. How We Use Your Data

We use your data to:

  • Process and ship orders

  • Provide updates and notifications

  • Offer customer support

  • Improve our store and customer experience

  • Send promotional emails (with consent)

  • Comply with regulations and prevent fraud

3. Sharing of Information

  • We never sell your personal data.

  • We only share it with:

    • Payment partners (e.g., Stripe, PayPal)

    • Shipping carriers

    • Analytics and marketing tools (anonymous data)

    • Authorities, if legally required

4. Data Security

We use advanced security measures, including:

  • SSL encryption across all pages

  • Limited access to personal data

  • Certified and compliant payment processors

5. Your Rights (GDPR)

If you live in the EU, UK, or similar jurisdictions, you have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Request data portability

📧 Contact: service@valence-attelier.shop

6. Cookies

We use cookies to:

  • Remember your preferences